Ashley will develop materials and provide an on-call volunteer for the friends/family members of someone who will be hospitalized for a mental health condition. The materials and volunteer will help them understand what their loved one will be experiencing while hospitalized; how they can help while their loved one is in the hospital; and how to be a support system when their loved one is released. The project will also establish a phone line that people could call if they were contemplating going to the hospital, but were nervous about the process or how it would actually help.